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Creative Portable Folding Eco-Friendly Travel Mug

19 reviews
100% of buyers enjoyed this product! 280 orders
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  • Item Type: Travel Mug
  • Material: Plastic, Silicone
  • Capacity: 550 ml / 18.60 oz
  • Size: 16.8 x 5.7 cm / 6.61 x 2.24 inch (Unfolded), 6.3 x 5.7 cm / 2.48 x 2.24 inch (Folded)
  • Weight: 165 g / 0.36 lbs
  • Package Includes: 1 x Pc

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of myecogear (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://myecogear.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

19 reviews
100% of buyers enjoyed this product!
5 stars
(18)
4 stars
(1)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
verifed buyer
19 Feb 2019 07:44

Excelent product!

verifed buyer
15 Feb 2019 10:10

I love it! Just what he said in the publishing.

verifed buyer
12 Feb 2019 09:59

not used yet but seems really good so far

verifed buyer
10 Feb 2019 11:42

Very fast delivery!!!

verifed buyer
30 Jan 2019 06:55

Love it. Just as picture!

verifed buyer
26 Jan 2019 11:15

Very nice, arrived in good condition, just as described, arrived on time

verifed buyer
20 Jan 2019 17:25

Beautiful, exactly as pictured! Am in love!

verifed buyer
18 Jan 2019 14:22

The Product is completely similar with my description, as well as the appearance and quality

verifed buyer
18 Jan 2019 12:45

A great cup, no leaking.

verifed buyer
14 Jan 2019 09:58

Accurate description, all as the picture, метериалы quality but white-mark, think in the campaign quickly get dirty. Lower segment pulled out not convenient, need to adjust

verifed buyer
14 Jan 2019 08:19

A little more green than shown in the image But this great :)

verifed buyer
13 Jan 2019 12:18

Everything came without plastic as requested Recomended!!

verifed buyer
10 Jan 2019 14:08

Great glass but imeeno this model 550 ml too long and narrow, under the espresso machine not sunesh. Take 350mm, better and cheaper.

verifed buyer
9 Jan 2019 22:50

Great quality and fast post. I am very happy with these. They fold down easily and have a hard area to hold so the cup doesn't collapse when you are holding and drinking. +++

verifed buyer
9 Jan 2019 14:55

Nice. Love it!

verifed buyer
9 Jan 2019 09:36

Great quality product, silicone good, not handle smell, the tackle plastic out for the person get washing in all ends. IS firm, no danger of shedding. Product came exactly as the photo, well packed and arrived super fast! THE only problem is that it is kind of hard to close, but with the time you handle the tricks cup.

verifed buyer
3 Jan 2019 07:04

Everything is ok,i recommend the store.

verifed buyer
27 Dec 2018 04:07

Shipping super fast Chile! We Will See if it works well

verifed buyer
20 Dec 2018 07:05

Mug good, spacious, silicone odorless. Bottom narrow part is easy, but the top wide is more complicated. Shipping to Samara a month, parcel tracking, packed safely. Thank you!

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